Tuesday, April 23, 2013

No more queues at the bank: you can safely do all your transactions via a voice call!


We have all experieced the inconvenience of waiting lines, lengthy service time and inconvenient working hours of the banks. Just imagine all the time that you could save if you could make financial transactions from your cellphone just using your voice. No more need for dreadful manipulations with the bank-client apps which are so complicated that they make your head spin. Or even more, imagine that you can not only get the account balance but even finalize the transaction while you are on the transaction while you are on the phone with your agent or a broker. This innovation could make interaction with banks a much pleasurable experience.

A pleasant thing is that you do not have to memorize any paswords. Tou would be prompted on the screen of your phone with the text you are to read. And this is also dine with an exceptional accuracy level. The Voice biometric engine can deliver a false accept rate of 0.01% while maintaining overall false reject rates of less than 5%. 


Moreover, it benefits not only the customer: the advantages for the bank could be immense.  Studies show that such a system may increase the telephone deals closure rate by 20% and reduce the administrative costs related to the document printing and signing by as much as 80%. Sound tempting, but there is a catch: how do you make an non-conventional methods. VoiceVault, a Silicon Valley software development company has created an App for bots IOs and Android based cellphones that is currently deployed in 40 countries in the world including a top 3 US bank. The App provides both the user authentication and voice signing capabilities under the strictest standards out there.

So, are you guys convinced?

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